Shipping policy

SHIPPING POLICY

Last Updated: July 29, 2026

Thank you for shopping with Zoon. We are committed to providing fast, secure, and reliable shipping for all orders.

ORDER PROCESSING

• All orders are processed within 1–2 business days (Monday through Friday, excluding weekends and public holidays).
• Orders placed after business hours or on weekends will be processed on the next business day.

SHIPPING TIMES

United States
• Standard Shipping: 3–7 Business Days
• Express Shipping: 1–3 Business Days (where available)

Please note that delivery times are estimates and may vary due to weather, holidays, or carrier delays.

SHIPPING RATES

• Free Standard Shipping 

ORDER TRACKING

Once your order has been shipped, you will receive a confirmation email with your tracking number. Tracking information may take up to 24 hours to become active.

SHIPPING CARRIERS

We work with trusted shipping partners including USPS, UPS, FedEx, and DHL to ensure your order arrives safely.

INTERNATIONAL SHIPPING

We currently offer shipping to selected international destinations. Customers are responsible for any customs duties, taxes, or import fees required by their country.

INCORRECT SHIPPING ADDRESS

Please verify your shipping address before placing your order. Zoon is not responsible for orders delayed or lost due to incorrect or incomplete shipping information provided by the customer.

LOST OR DAMAGED PACKAGES

If your order arrives damaged or is lost during transit, please contact us within 7 days of the expected delivery date. We will work with the shipping carrier to resolve the issue as quickly as possible.

DELIVERY DELAYS

Unexpected delays caused by weather, customs, carrier operations, or other events beyond our control may affect delivery times. We appreciate your patience and understanding.

CONTACT INFORMATION

Trade Name: Zoon

Email: sales.zoon24@gmail.com

Phone: Not Available

Business Address:
WY 82801, United States

VAT Number: Not Applicable

Trade Number: Not Available

If you have any questions regarding your order or shipping, please contact us at:

Email: sales.zoon24@gmail.com

Thank you for choosing Zoon.